HOURS & CONTACT

Business Hours

Mon-Fri: 9am-5pm EST

Phone: (919) 386-9366

Email: support@topstackresume.com

TOPSTACK RESUME

92 Cornerstone Dr. Suite #184
Cary, NC 27519

© 2020 | All Rights Reserved

Jobs | Privacy | Terms | Refunds

100% of our writers, management team, and developers are based in the U.S.A. 

  • White Twitter Icon

FREQUENTLY ASKED QUESTIONS

Learn more about our resume writing services.

SERVICES

What services do you provide?

We write resumes, cover letters, and LinkedIn profiles. We also provide career consulting services such as application assistance and interview preparation. 

How do I send you my current resume?

You can upload your most recent resume through our order form (order.topstackresume.com/order), or you can email us your resume after placing an order. 

Do you update / polish existing resumes?

Absolutely! Updating resumes is the most common service we provide. We polish bullet points, highlight relevant experience, adjust formatting, and ensure our customers' resumes are effective in today's hiring environment. Resume updates / rewrites / building / etc. all cost the same $115.

Who will write my resume?

Writing great resumes starts with hiring great writers. We hire the best, most experienced writers with a diverse industry and experience background to ensure our services are performed to the highest caliber. Our proprietary order management process routes your order to a proven, qualified writer that is ready to work with you based on your individual circumstances. 

Are your resumes ATS-ready?

Yes. Most companies use algorithms to sort through thousands of resumes. We build resumes that are designed to screen well by ensuring proper formatting and by using keywords relevant to the position to which you're applying. 

How much interaction do I get with my writer?

You have unlimited contact with your writer. Our writing process encourages open communication between you and your writer to ensure your documents are accurate, persuasive, and effective.

How long does it take?

The entire process typically takes 1-2 weeks. But this may vary depending on your individual circumstances. If you need a quick turnaround, you can expedite your order for $50 (this option is available when placing an order). This results in turnaround times as fast as 48 hours.

How many revisions do you provide?

You get unlimited revisions on the documents we're preparing. We want you to be completely satisfied with and confident in our work. Once your order has been completed and you've processed payment, we'll continue to make any revisions you want for up to 30 days.

How do you update my LinkedIn profile?

We have two options. (1) You set up a temporary password that gives us access to your profile to manually update all of your information. Once you sign off on the changes, the temporary password is removed. (2) We provide you with a template in MS Word format that you use to copy-and-paste information into your LinkedIn profile yourself.

How do I communicate with my writer?

If you purchase our 'Professional' or 'Premium' package deals, you have the option of communicating with your writer via email or phone. For other orders, communication is done by email.

PRICING

How much does it cost?

We offer individual services and package deals. Our resume writing  service costs $115. The cost applies to all circumstances (i.e. regardless of your experience level or industry, the price is always $115). There are no hidden costs, no taxes, and no extra fees. We also offer discounts when purchasing a package deal. To see more details on pricing and our package deals, click here to go to the pricing page. 

When do I pay?

You pay us after we've completed your resume (or other documents, if you didn't order a resume), and once you are 100% satisfied. This process makes our services truly risk-free. Once payment has been made, you'll be able to download the finished documents in an unrestricted Microsoft Word format. Before payment, you can view your documents in a temporary, watermarked format with restricted use.

What forms of payment do you accept?

We accept PayPal and all major credit cards. All payments are done through our secure online payment platform.

OTHER

How do your guarantees work?

We offer a unique proposition in that you pay for our services after you are 100% satisfied. We are the only company to offer this unique satisfaction guarantee, making our services truly risk-free. But not only do we want you to be satisfied with the documents we've prepared, we want our services to lead to real results. For any of our clients that ordered a Professional or Premium Package, if you haven't seen a marked increase in interviews within 30 days of paying for our service, we'll provide 1x1 application support at no additional cost. See this page for more information. 

Can I meet at one of your offices?

All of our resume writing services are provided online, and most of our writers work from home. That said, if you are in the Raleigh-Durham, North Carolina, area (where we are headquartered), feel free to reach out. 

Can you apply for jobs for me?

We don't currently offer any resume distribution or job application services.

What sets TopStack Resume apart from other companies?

We're the only leading resume writing company that is 100% U.S.-based 

 

We're the only leading resume writing company that has customers pay AFTER they're satisfied

 

We're the best-reviewed resume writing company (BBB Accredited and 4.9/5.0 rated)

 

We're the best-priced resume writing company on all major services (click here to see pricing comparison)

 

100%

Risk Free

 

Pay after we're done and you're 100% satisfied!

 

TopStack Resume Writing Services