FREQUENTLY ASKED QUESTIONS
Learn more about our resume writing services.
What services do you provide?
We write resumes, cover letters, and LinkedIn profiles. We also provide career consulting services such as application assistance and interview preparation.
Do you update / polish existing resumes?
Absolutely! Updating resumes is the most common service we provide. We polish bullet points, highlight relevant experience, adjust formatting, and ensure our customers' resumes are effective in today's hiring environment. Resume updates / rewrites / building / etc. all cost the same $115.
Who will write my resume?
Writing great resumes starts with hiring great writers. We hire the best, most experienced writers with a diverse industry and experience background to ensure our services are performed to the highest caliber. Our proprietary order management process routes your order to a proven, qualified writer that is ready to work with you based on your individual circumstances.
Are your resumes ATS-ready?
Yes. Most companies use algorithms to sort through thousands of resumes. We build resumes that are designed to screen well by ensuring proper formatting and by using keywords relevant to the position to which you're applying.
How much interaction do I get with my writer?
You have unlimited contact with your writer. Our writing process encourages open communication between you and your writer to ensure your documents are accurate, persuasive, and effective.
How long does it take?
The entire process typically takes 1-2 weeks. But this may vary depending on your individual circumstances. If you need a quick turnaround, you can expedite your order for $50 (this option is available when placing an order). Turnaround times of expedited orders are typically 2-4 days.
How many revisions do you provide?
You get unlimited revisions on the documents we're preparing, up until the point that your order is complete. We want you to be completely satisfied with and confident in our work. If you have additional revisions or updates down the road, we can provide those at a discounted rate (e.g. you have a new job and want to update your resume).
How do you update my LinkedIn profile?
We have two options. (1) You set up a temporary password that gives us access to your profile to manually update all of your information. Once you sign off on the changes, the temporary password is removed. (2) We provide you with a template in MS Word format that you use to copy-and-paste information into your LinkedIn profile yourself.
How do I communicate with my writer?
If you purchase our 'Professional' or 'Premium' package deals, you have the option of communicating with your writer via email or phone. For other orders, communication is done by email by default. However, you can add a phone call to your order for $25.
How much does it cost?
We offer individual services and package deals. Our resume writing service costs $115. In some rare circumstances, there could be an additional cost (e.g. if you need a full CV or are applying for particular positions in the Federal Government that require significantly more information on the resume). We always try to reach out as early as we can in situations where an additional cost is required (even though it's not common), and you have the option to accept or decline that additional cost. We do not charge taxes. To see more details on pricing and our package deals, click here to go to the pricing page.
When do I pay?
You pay us after we've completed your resume and you're satisfied with the work. If you ordered a professional package, we typically request payment before completing the LinkedIn profile. Once payment has been made, you'll be able to download the finished documents in an unrestricted Microsoft Word format. Before payment, you can view your documents in a temporary, watermarked format with restricted use.
What forms of payment do you accept?
We accept PayPal and all major credit cards. All payments are done through our secure online payment platform.
How do your guarantees work?
We offer a unique proposition, in that we only request payment after we've completed your resume. Once you're satisfied with your resume, we request payment for your package order. If you are not satisfied, you can cancel the order at no cost. We also want our services to lead to real results. If you ordered a Professional or Premium package and you haven't received any interviews after 30 days of us completing your order, we'll provide personalized, 1x1 career guidance and application support free of charge. You must have applied to at least 10 jobs to qualify. Professional package orders receive 1 hour of consulting. Premium packages receive an additional 2 hours of consulting.
Can I meet at one of your offices?
All of our resume writing services are provided online, and most of our writers work from home. That said, if you are in the Raleigh-Durham, North Carolina, area (where we are headquartered), feel free to reach out.
Can you apply for jobs for me?
We don't currently offer any resume distribution or job application services.
What sets TopStack Resume apart from other companies?
We're the only leading resume writing company that is 100% U.S.-based
We're the only leading resume writing company that has customers pay AFTER they're satisfied
We're the best-reviewed resume writing company (BBB Accredited and 4.9/5.0 rated)
Pay after we're done and you're 100% satisfied!