FREQUENTLY ASKED QUESTIONS

Learn more about our resume writing services.

SERVICES

What services do you provide?

We write resumes, cover letters, and LinkedIn profiles. We also provide career consulting services such as application assistance and interview preparation. 

How do I send you my current resume?

You can upload your most recent resume through our order form (order.topstackresume.com/order), or you can email us your resume after placing an order. 

Do you update / polish existing resumes?

Absolutely! Updating resumes is the most common service we provide. We polish bullet points, highlight relevant experience, adjust formatting, and ensure our customers' resumes are effective in today's hiring environment. Resume updates / rewrites / building / etc. all cost the same $115.

Who will write my resume?

Writing great resumes starts with hiring great writers. We hire the best, most experienced writers with a diverse industry and experience background to ensure our services are performed to the highest caliber. Our proprietary order management process routes your order to a proven, qualified writer that is ready to work with you based on your individual circumstances. 

Are your resumes ATS-ready?

Yes. Most companies use algorithms to sort through thousands of resumes. We build resumes that are designed to screen well by ensuring proper formatting and by using keywords relevant to the position to which you're applying. 

How much interaction do I get with my writer?

You have unlimited contact with your writer. Our writing process encourages open communication between you and your writer to ensure your documents are accurate, persuasive, and effective.

How long does it take?

The entire process typically takes 1-2 weeks. But this may vary depending on your individual circumstances. If you need a quick turnaround, you can expedite your order for $50 (this option is available when placing an order). Turnaround times of expedited orders are typically 2-4 days.

How many revisions do you provide?

You get unlimited revisions on the documents we're preparing, up until the point that your order is complete. We want you to be completely satisfied with and confident in our work. If you have additional revisions or updates down the road, we can provide those at a discounted rate (e.g. you have a new job and want to update your resume).

How do you update my LinkedIn profile?

We have two options. (1) You set up a temporary password that gives us access to your profile to manually update all of your information. Once you sign off on the changes, the temporary password is removed. (2) We provide you with a template in MS Word format that you use to copy-and-paste information into your LinkedIn profile yourself.

How do I communicate with my writer?

If you purchase our 'Professional' or 'Premium' package deals, you have the option of communicating with your writer via email or phone. For other orders, communication is done by email by default. However, you can add a phone call to your order for $25.

Do you write Federal resumes?

Yes, we write Federal resumes on a regular basis. If you are applying for jobs with the Federal Government (e.g. you're applying through USAJobs.com), you should select the "Federal Resume" option on the first page of our order form. We'll create a Federal resume instead of a private sector resume, and we'll ensure that your resume meets the requirements of the positions to which you're applying. There is an additional cost of $60. 

Can you write more than one resume for me?

Yes, we can create multiple resumes that are targeted towards different career paths. There is not a default option to select that you want multiple resumes on our order form, but you can let us know in the comments section when placing an order. Your writer will reach out to you to discuss how many versions of your resume you need and whether there is an additional cost. If there is an additional cost, it's typically relatively small ($20-50 per additional resume).

PRICING

How much does it cost?

We offer individual services and package deals. Our resume writing  service costs $115. If you need a Federal resume completed (instead of a private-sector resume), there is an additional $60 cost. In some circumstances, clients situations are complex or unique and require an additional cost. We always try to reach out as early as we can in situations where an additional cost is required (even though it's not common), and you have the option to accept or decline that additional cost. We do not charge taxes. To see more details on pricing and our package deals, click here to go to the pricing page. 

When do I pay?

You pay us after we've completed your resume and you're satisfied with the work. If you ordered a professional package, we typically request payment before completing the LinkedIn profile. Once payment has been made, you'll be able to download the finished documents in an unrestricted Microsoft Word format. Before payment, you can view your documents in a temporary, watermarked format with restricted use.

What forms of payment do you accept?

We accept PayPal and all major credit cards. All payments are done through our secure online payment platform.

OTHER

How do your guarantees work?

We offer a unique proposition, in that we only request payment after we've completed your resume. Once you're satisfied with your resume, we request payment for your package order. If you are not satisfied, you can cancel the order at no cost. We also want our services to lead to real results. If you ordered a Professional or Premium package and you haven't received any interviews after 30 days of us completing your order, we'll provide personalized, 1x1 career guidance and application support free of charge. You must have applied to at least 10 jobs to qualify. Professional package orders receive 1 hour of consulting. Premium packages receive an additional 2 hours of consulting.

Can I meet at one of your offices?

All of our resume writing services are provided online, and most of our writers work from home. That said, if you are in the Raleigh-Durham, North Carolina, area (where we are headquartered), feel free to reach out. 

Can you apply for jobs for me?

We don't currently offer any resume distribution or job application services.

What sets TopStack Resume apart from other companies?

We're the only leading resume writing company that is 100% U.S.-based 

 

We're the only leading resume writing company that has customers pay AFTER they're satisfied

 

We're the best-reviewed resume writing company (BBB Accredited and 4.9/5.0 rated)

 

We're the best-priced resume writing company on all major services (click here to see pricing comparison)

 

100%

Risk Free

 

Pay after we're done and you're 100% satisfied!

 

100% of our writers, management team, and developers are based in the U.S.A. 

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HOURS & CONTACT

Business Hours

Mon-Fri: 9am-5pm EST

Phone: Schedule a call (click here)

Email: support@topstackresume.com

HQ: 92 Cornerstone Dr. Suite #184, Cary, NC  27519 | © 2020 | All Rights Reserved | Jobs | PrivacyRefunds | Terms | Cookies

TopStack Resume Writing Services